It isn’t just the latest jukebox technology that has pushed Hire Jukebox to become one of the country’s leading jukebox providers, it’s also a dedication to providing a service that goes beyond expectations.

“I have been in the pub industry for over twenty years and I’ve never known this level of service,” confirms Adam Black of the Geneva Bar in Peterborough, adding, “It’s comforting to know that someone is there for you if any problems occur.”

Black thought disaster had struck when the Geneva Bar’s jukebox, and only music system, suffered a coin jam after 11pm on an incredibly busy St. Patrick’s day. Thanks to the machine’s digital connection though, Hire Jukebox were able to help.

“I called the technical support number from the side of the machine and the jukebox engineer was able to put the jukebox onto free play as we spoke,” explains Black, allowing the party to continue. “The problem was completely resolved by the engineer on site by opening time the following morning,” Black concludes.

Beyond resolving technical issues, whenever they occur, the Hire Jukebox team are also committed to continuously looking for ways for landlords to get more out of their jukebox. That’s why Hire Jukebox profile each venue’s customers and keep track of what they are listening to, adding new tracks and artists to give pubgoers more of what they want.

This free service proved particularly successful for Jameson’s Bar in Edgware, London, where Hire Jukebox added extra Oasis, Blur and the Verve tracks for the Britpop loving crowd, leading to a 10 per cent increase in jukebox takings.

“I was amazed on how much this free service has helped increase the profits,” admits landlady Eva Okun. “No other jukebox company does this.”

Similarly, this remote music management service means landlords have the option to change a comprehensive array of settings, from limiting song play count to changing jukebox prices or the length of the interval between songs.

Get in touch for information on the full list of added extras that put Hire Jukebox’s digital jukebox services above the rest.

Author: Marc Bird